by Cortney Rawlinson
and Paul Crews
SCOPE OF PROBLEM
GOALS AND OBJECTIVES
One Healthy People 2010 goal
is to improve access to comprehensive, high-quality health care services.1 Emergency medical services (
The following Healthy People 20101 objectives are among those addressed in the discussion of
emergency medical services.
·
1-10. Reduce the
proportion of persons who delay or have difficulty in getting emergency medical
care.
·
1-11. Increase the
proportion of persons who have access to rapidly responding pre-hospital
emergency medical services.
·
1-13. Increase the
number of Tribes, States, and the
·
1-14. Increase the
number of States and the
Specifically, these
objectives address the pre-hospital emergency services and trauma system
components of the emergency medical services system. Of particular concern in
Healthy People 2010 objectives relating to
Pertinent to this discussion
are the following terms:
·
Pre-hospital Services is defined as a network of first responders serving as a
vital extension of emergency care from the community to the hospital emergency
room (ER). This service is further defined as that service from the initial 911
call to arrival at the hospital emergency department.
·
First Responders is defined as the network composed of individuals
providing emergency medical care as the patient’s first point of contact after injury
or emergency illness. These include, but are not limited to, volunteers,
emergency medical technicians (EMTs), and paramedics.
·
Emergency Medical
Services is defined as the personnel,
vehicles, equipment, and facilities used to deliver medical care to those with
an unpredicted immediate need outside a hospital and continued care once in an
emergency facility.33
·
Tertiary Level
Services is defined as services
including, but not limited to, trauma, pediatric, neuro- and cardio-surgery,
and services provided by state-designated trauma
centers.34
·
Trauma is defined as a physical or psychological wound or injury, resulting from external
forces.35
· Trauma System is defined as an organized and coordinated effort in a defined geographic area to deliver the full spectrum of care to injured patients.1
There is a wide disparity in the delivery of emergency
medical services between rural and urban areas. This disparity is attributable
to factors such as availability of professional and paraprofessional service providers,
geographic barriers, and resource constraints. Such factors pose challenges for
the provision of adequate care and treatment to patients from first response
through initial stabilization and subsequent emergency treatment.6
identified by people living in rural areas
as a high priority health issue for them
In a preliminary survey of state
and national rural experts conducted by Rural Healthy People 2010 (RHP2010),
emergency medical response was frequently named specifically as a major rural
health problem. According to a subsequent, more expansive RHP2010 survey,
access to quality health services (which includes access to emergency medical
services) rated as the top ranking rural health priority. Approximately
three-quarters of the respondents named access as a priority.2 It
was the most often selected priority among all four types of state and local
rural health respondents in the survey and across all four geographic areas. Nine
out of 10 leaders of state health organizations nominated access as a priority,
while about two-thirds of the public health agencies, rural health clinics, or
hospitals did the same¾a statistically significant
difference among the groups. No significant differences across regions
appeared, as access nominations appeared uniformly high across four geographic
regions of the country.36
PREVALENCE AND DISPARITIES IN RURAL
AREAS
Pre-hospital Services
Injuries in
rural areas occur as frequently or less frequently than in urban areas.
However, many of the injuries sustained in rural areas are greater in severity
and may be of different types than in an urban setting.4 Because
many rural areas rely only on basic EMTs, trauma patients who have a greater
likelihood of needing advanced life support care are less likely to receive it.
Low call volumes and longer transport times result in less frequent
in-the-field use of potentially life-saving interventions such as artificial
airways and intravenous fluids.3, 17 The frequent and effective
utilization of such procedures can be instrumental in saving the lives of many
patients.
Though only
one-third of all motor vehicle accidents occur in rural areas, two-thirds of
the deaths attributed to these accidents occur on rural roads7¾a situation
suggesting the critical importance of minimizing the length of time from call
to arrival on the accident scene.37 This discrepancy may be due to a
number of factors, such as higher speeds and different types of vehicles driven
in these areas.38
Many rural communities are faced with a host of
challenges in the delivery of adequate emergency medical services, including:
·
a high reliance on increasingly
hard-to-find volunteer staff;4
·
inadequate financial resources;6
·
aging or inadequate equipment;
·
difficulty maintaining skills due to the
low call volume;3
·
lack of training opportunities close to home;
lack of proper medical direction, particularly from individuals trained in
emergency medicine; and
·
gaps in telecommunications.39
Hospital emergency departments in rural areas
encounter many challenges. These difficulties affect those involved in the
operation of the facilities and those who require the use of them, as well.
ER staffing difficulties are a significant
challenge in rural areas. Many of the ER directors are not specialists in
emergency medicine, and for those who are specialized, the low volume of
patients is not conducive to maintaining those skills.4, 8 Providing
24-hour ER staff coverage is also a problem, creating a reliance on nurses’
availability until the physician arrives.9 Financial constraints in
a low-population community make it difficult for many facilities to maintain
tertiary-level services.4 Rural ERs often use contract physicians in
the form of local primary care physicians, or temporary or traveling
physicians-for-hire.23, 40
Trauma
systems primarily function
as a statewide or regional triage system, connecting multiple health-care
components in an effort to ensure timely response and transport times of
injured patients to facilities that can provide an appropriate level of
treatment.10 Within such systems, hospitals are designated as a
specific level of trauma center, ranging from I through V, with Level I being
the highest. Level I centers provide a full range of services along with
research and medical education. Level II centers also provide a full range of
services but do not have the research and the education components. A general
surgeon, and orthopedic, neurosurgical, and emergency services specialists must
be available to be on call 24 hours a day, seven days a week at a Level III
center. A surgeon must be available for emergency services for a Level IV
center. A Level V center is a clinic staffed by non-physicians.41
Statewide trauma
systems have been shown to reduce preventable trauma deaths in urban areas from 21 percent to 30 percent of deaths to
less than 5 percent.42 Similar effects of such systems on rural
areas are now being discovered.11
A study comparing transfer practices before and after statewide trauma system
implementation found that a greater number of rural patients were redistributed
to a higher-level trauma hospital with greater resources after implementation.43
However, a comparison of mortality rates of those patients severely injured in
rural areas in Vermont before and after trauma system implementation revealed
no significant improvement.44 Nonetheless, when the processes of
care delivered to patients for both pre- and post-system implementation were
compared in Level III and IV centers, significant improvement was found.45
Children
account for 25 percent of injury victims, approximately 10 percent of emergency
response transports, and one-third of emergency department visits.12, 13
A rural Wisconsin study reports that falls, recreational activities, and motor
vehicle crashes account for over one-half of all pediatric injuries.14
A California pediatric injury study found that traumatic injury was the most
frequent reason for calling EMS in rural areas, accounting for 64 percent of
the calls made. Medical problems accounted for the remaining 36 percent.13
Rural areas appear to have a greater number of pediatric calls due to neck and
back injuries than urban areas. For children under the age of two, medical
problems were the reason for the majority of the calls in both areas. For those
age two through 18 in urban areas and six through 18 in rural areas, vehicular
injury was the most common reason for calls made to EMS.13
A
number of care limitations for rural children were noted in the same
Death and
serious injury accidents account for 60 percent of total rural accidents versus
only 48 percent of urban.17 A 1987 study also revealed that
vehicle-crash mortality was inversely related to population density.46
One reason for this increased rate of morbidity and mortality is that in rural
areas, prolonged delays can occur between a crash, the call for EMS, and the
arrival of an EMS provider. Many of these delays are related to increased
travel distances in rural areas and personnel distribution across the response
area. National average response times from motor vehicle accident to
The time elapsed
from the initial call until the treatment of the patient in the hospital may be
critical to survival. The ‘golden hour’ refers to the critical first hour from
incident to hospital treatment during which, if treatment is received, the
patient’s likelihood of survival is greatly increased.16 Thus,
delayed and prolonged response times in rural areas may contribute to
additional mortalities.

In a study of
five counties in
The relationship
between the rural ER and mortality is complex. Among the determining factors
are severity of injury or illness, time between acute event and arrival, level
of ER staff expertise, and availability of equipment, drugs, and procedures.
The
majority of deaths occurring from incidents in rural areas appear to occur at
the scene rather than in the admitting hospital. In a five-year study by
Trevillyan and associates,15 72 percent of trauma deaths in a rural
The effect of
trauma systems on mortality rates in rural areas has yet to be clearly
determined. Many studies have been performed comparing those patients who were
stabilized in an outlying hospital before being transferred to a higher-level
facility to those who were directly admitted to the latter facility. One such
study by
Several other
studies show indirect support for the advantages of trauma system
implementation. Two separate studies by West19, 20 show a reduction
from 15 preventable deaths out of 21 before trauma system implementation, to
six out of 29, with four of those six deaths having not received trauma system
care following implementation. A comparable reduction is seen in another
study’s results reporting a drop from 20 preventable deaths out of 58, to nine
out of 60, with seven of those nine not receiving trauma system care.42
Another study attributes its rural hospital’s low “in-hospital” trauma death
rate to low minimum criteria for transporting patients to higher-level trauma
centers.15
There is also evidence supporting negative
consequences with the transportation of patients to other facilities after
stabilization. Excluding patients who died in the first 24 hours, one study
found an increased incidence of unexpected death in transferred patients.
Seventy-five percent of those in the transferred group experienced an
“unexpected” death following that time period as opposed to only 21 percent of
those directly admitted.21 Overall, 62 percent of the deaths in the
transferred group had probabilities of survival greater than 50 percent as opposed
to only 22 percent in the direct group, demonstrating an increased incidence of
unexpected death in those having been transferred.
Unintentional injuries are the most frequent cause
of death for children and adolescents one to 14 years old nationwide, with
motor vehicle crashes and drowning being the top two categories.47
In a study of Vermont and New York City, pediatric trauma death rates were
twice as high in the rural area as in the urban area. Of the child trauma
deaths in
Mortality rates have also been compared between
pediatric and non-pediatric trauma centers. Trauma centers in
According to the same Pennsylvania-focused
study, the youngest age group (zero to four years) experienced the highest
mortality rates among all of the pediatric patients. For all of the pediatric
patients, gunshot wounds were the leading cause of death, contributing to 22.2
percent of the deaths, followed by pedestrian injuries at 8.6 percent, and
motor vehicle accidents with 8.5 percent. Pedestrian injuries were the most
common cause of death in the rural centers at 15 percent.12
Known causes of the
condition or problem so effective interventions or solutions cAN be identified
First responders in rural areas face many
challenges in providing adequate and timely service to each surrounding area.
Providers of these services are often volunteers who have received only the
most basic of training. Depending on the specific location, anywhere from 57 to
90 percent are completely staffed by volunteers.3, 4 Heavy reliance
upon volunteers results in a delay in response times to the accidents since
they must often report to their unit before actually traveling to the scene.17
This contributes to longer response times and, therefore, a greater potential
for higher mortality rates.
Lack of funding for expensive, state-of-the-art
equipment is also a major factor. Of the non-paramedic level services in
Physician recruitment and retention are two
major problems rural hospitals face. General and family practitioners are
frequently relied upon to provide hospital-based emergency care in rural areas
while many are not adequately trained or certified to do so. Training programs
are typically established in urban areas, attracting the majority of graduates
to larger communities. A variety of factors result in this unequal
distribution. Rural areas tend to lack access to the most current technology,
higher trauma-level hospital facilities, collegial support, regular work hours,
and competitive salaries and benefits.6
Many rural hospitals rely on emergency
department contracting to provide adequate services to their communities.
However, this carries a great cost. Nearly two-thirds of the reporting rural
hospitals in one study report contracting for at least some of their emergency
room coverage.40 This is consistent with a previous study reporting
that 86 percent of rural hospitals in Washington state contract for emergency
department coverage, with 59 percent being obtained from non-local physicians.23
This study also reports a typical cost for the hospital at $100 per patient
visit. This is a heavy financial burden for a rural emergency department that
might receive only eight emergency patients per day at most.23
As mentioned
previously, inadequacies of trauma systems in rural areas can be attributed to
factors like those affecting rural
A number of state studies have compared rural/urban differences in
the availability of pre-hospital care services to pediatric patients. In a
Kentucky study, although rural areas experience higher traumatic pediatric
death rates, those areas that provide 24-hour emergency care and/or the
availability of ALS pre-hospital care record significantly lower rates.28
This finding is significant given 71 percent of urban areas provide ALS,
compared to only 61 percent of rural.29 A
North Carolina study reports an association between increased ALS usage and
decreased pediatric mortality rates.49
These studies all suggest that with increased training for those individuals
providing pre-hospital care, pediatric trauma outcomes can be improved.
PROPOSED Solutions or interventions
that are feasible in rural communities
The Rural Hospital Flexibility Program (RHFP),
passed in 1997 as part of the Balanced Budget Act, is intended to provide
financial relief to
Geographic information systems (GIS) can be
utilized in a number of ways in an effort to improve pre-hospital services in
rural areas. One study analyzed GIS use to determine preferred mode of ground
versus air transport, depending on the location of the accident. Patients in
‘air zones’ transported by helicopter arrived 13 minutes sooner than those
traveling by ground. Likewise, those patients located in the ‘ground zones’
arrived 36 minutes sooner when transported by ambulance.24
GIS can also assist in 911 dispatching. It is
currently being used in
For in-hospital
emergency care, telemedicine offers rural facilities the opportunity to take advantage
of the skills and knowledge of those in other locations. Various forms of
telemedicine are available for use including telephone calls, radio, and faxes.
The use of computers allows for new interactive technology in several ways. The
‘store and forward’ method allows for video and audio clips to be sent through
e-mail, and ‘real time’ telemedicine allows for the interaction between the
patients and those treating them with others at other facilities.51
It is often not
practical to keep an experienced surgeon on site 24 hours a day, seven days a
week in a rural emergency department. However, with telemedicine, access to a
surgeon is possible. A team approach is typically used in trauma, leaving the
leader, or surgeon, to direct the activities of the other members rather than
having hands-on contact.26 One system takes advantage of this
approach, along with the technology, by allowing the trauma surgeon to observe
the treatment of a particular patient from his/her own home. Two cameras are
set up in the trauma room, one at eye level and one mounted on the ceiling, for
the surgeon to switch between at his discretion. Microphones mounted on the
ceiling allow the surgeon to hear everything that is going on in the room as
well. Results from a study using this system report that over 80 percent of
referring providers believed that the telemedicine consults improved patient
care, with over one-half believing that the consult could not have been
performed over the phone.26 A similar technology could provide access
to specialized surgeons in urban locations for assistance with emergency
operations in rural areas.
Another form of
telemedicine allows an emergency nurse to examine a patient with the
telemedicine workstation while the physician watches remotely. The workstation
includes a document reader, a digital stethoscope, otoscope, and dermascope.
The patient’s breathing and heart sounds can be monitored, and the tympanic
membrane and pharynx can be seen along with skin lesions. No patients from the
experimental group required additional care or a diagnosis change in one study
using this approach. Overall, both patients and physicians had a positive
opinion of their experience.51
This innovation
does not come without drawbacks, namely cost. The equipment used to allow the
trauma surgeon to observe the trauma treatment costs approximately $10,000 in
addition to hiring technical support personnel and telecommunication costs.
Insurance, licensure, and credentialing issues also are important points to
consider.26 Barriers aside, telemedicine may provide an option for
low-staffed rural hospitals to take advantage of qualified emergency physicians
in other locations along with potentially improving patient treatment times
during high-volume periods.51
The U.S Trauma
Care Systems Planning and Development Act, P.I. 101-590 enacted in November
1990, among other aspects, allows for the provision of grants for rural
Trauma systems,
when implemented in rural areas, should incorporate other services in addition
to making tertiary care available at Level I or II trauma centers. Trauma
prevention must be promoted; pre-hospital providers must have adequate
mobilization provided for, and small hospitals must provide adequate
stabilization and treatment along with or in lieu of transferring patients.27
A sense of shared responsibility among all participants of the referring and
accepting institutions can be achieved through a rural trauma coalition. And
finally, referral patterns should be bi-directional. Those patients who could
be more appropriately cared for in a smaller facility should be allowed to do
so. Cooperation at each of these levels can help achieve a goal of having the
Level I and II centers contribute to the development of the Level III centers.27
Implementing a
statewide surveillance system is one suggestion by some to help in providing effective
and efficient emergency medical services to children. This system would
incorporate morbidity data from pre-hospital, emergency department, and
hospital levels. Comparisons of injury severity among different environments
could then be made, which would allow for the identification of preventable
deaths and injury rate data.28 By identifying area specific injury
patterns, prevention programs can be developed that focus on those injuries for
which a particular area is at a higher risk.
It is also suggested
that initiatives be taken to educate pre-hospital providers in care required
for pediatric patients. Proper procedures for assessment and stabilization
should be taught to both advanced and basic life support providers.29
Area pediatricians can assist in this by sharing their expertise with their
area
In
In
Other states, as
well as
See the Models
for Practice section in Volume 1 for a catalog of models.
Access to rural
emergency medical services encompasses several elements, including pre-hospital
care, emergency room care, trauma systems, and pediatric care. Through close
interaction, these elements constitute emergency medical care as a whole, but
they must be analyzed individually for the entire system to be understood. Each
component possesses its own unique challenges and issues, and it is only by
taking all aspects of the problem into account that progress will be made.
Addressing the
special situations and needs of rural emergency care in legislation, policy,
and funding may help to eliminate some of the rural-urban disparities. However,
given that some sources of these disparities, such as large geographic
distances and low population density, are by their very nature, intrinsic to
rurality and unmodifiable, it may never be possible to completely eliminate the
rural-urban disparities in
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Rawlinson,
C., and Crews, P. (2003). Access to Quality Health Services in Rural Areas—Emergency
Medical Services. Rural Healthy People 2010: A companion document to Healthy
People 2010. Volume 1.